Borrowing design cues from Cinder House upstairs, we constructed a new check-in station with 3 pods. We also enhanced the alcove with additional accent lighting, as well as a location for a seasonal botanical installation.

To improve the guest experience, we moved the concierge desk to the center of the lobby. A new decorative chandelier feature was installed over the concierge station. Bespoke furnishings, lighting, and soft seating, as well as an Axminster inset carpet define the Lounge Area. It was reimagined with one large seating area located at the opposite end of the lobby.

The small walled garden area was redesigned as a contemplative bamboo and sculpture garden, intended to activate the guest experience not only at the concierge station, but also upon the guests’ entrance into the hotel property. Designed to touch human emotion, the garden adds elegance, as well as provides hotel guests with reflective moments in the sunlit grove during the day.

Along the hallway to the elevators, we installed 3 retail vitrines at the south wall to entice guests to visit the spa and retail boutiques, as well as promote partnerships of local retailers. In addition, we installed a new credenza feature at the end of the corridor at the turn to the elevators.